Do you wear glasses? If so, how about this?
Posted by markharrison on March 27, 2007
If you live in South London, Surrey, or Sussex, you may have noticed the big “back of tractor” banner ad for glassesdirect.co.uk on the side of the M25.
This is one of these things that has caused loads of people (at least 2, anyway) to phone into the radio complaining about the “countyside being ruined”. I don’t know how to explain this any more clearly than:
THERE IS ALREADY AN 8-LANE MOTORWAY RUNNING THROUGH THAT BIT OF THE COUNTRYSIDE.
While the radio feature was on, I counted over 70 lorries, all showing adverts, driving along the motorway, so what the problem with the tractor in the field is, I have no idea 🙂 Frankly, if I were a struggling British farmer, I’d love to receive a bit of revenue for the ability to park a trailer with a banner on the back on my field.
However, it did remind me that I needed to blog about this…
A couple of weeks ago, I decided I needed to get new glasses. I’ve had mine for (mea cupla), probably 4 years now, so time to get at least a check.
Like the rest of the UK population, I went along to SpecSavers. Booked an appointment on-line. Charming young man who went through the test in great detail, asking questions, explaining a bit about how the musculature within the eyes actually works, and why this had changed my prescription compared to the glasses I’d worn on my way in. Good service, good manners, and so on…
… then I figured, “OK, I know that I could shop around to buy the glasses, but I feel good about SpecSavers, so let’s buy here”. Slightly annoying saleswoman who kept trying to upsell me to some more expensive frames, despite the fact that my wife was standing there say “I prefer THOSE” (at the cheaper ones.)
Specsavers – £120 (including eye-test)
Then I went home, and remembered that I’d had a glassesdirect catalogue, and thought I’d look on their website.
I ended up buying a “spare pair” of glasses, similar frame (slightly different), identical lenses.
GlassesDirect – £17.50 (including delivery, but not including eye-test)
OK, Mary prefers the Specsavers ones (just), but in hindsite, not ten times as much.
GlassesDirect are, therefore, offering a similar product at 1/10th of the price. However, the downside is that I have to go elsewhere for an eye-test. I’ve honestly no idea what (if anything) SpecSavers would have charged for said test, if I’d walked out at the end of it, and not purchased the glasses, however, GlassesDirect have a big thumbs up.
- The price – 90% discount!
- The delivery (claimed it would be 14 days on average, mine were there in eight)
A couple of minor “could do betters” (in case the GlassesDirect people read this)
- When ordering, the frames have names like “Marion” and “Chloe”. When delivered the invoice said “Model RC-32″ (or something.) When I then went back to order another pair (tinted), I couldn’t work out what frame I’d bought last time other than looking at the file name of the images, and noticing that one said RC-32.jpg or whatever.” I would have been nicer for the invoice to say “Chloe” (or whatever the name was.)
- When I tried to call them, on Saturday morning, to ask what frame I had for another order, I got a recorded message saying that they were shut, but would be open again at 9am… I don’t believe that they WERE open at 9am, given that the next 9am was a Sunday. Likewise, I find it odd that a business whose customers are individuals (as opposed to other businesses) chooses not to operate a Saturday service. [Yes, I know domia isn’t open on a Saturday either, but in our defence, over 2/3 of our sales are to trade customers, not the general public, so yes, I know it’s a hard business decision.]
The key questions, then:
- Would I buy from glassesdirect again? Yes, I already have. I just ordered some sunglasses from them.
- Would I recommend them to others. Very much so.
And, to help you find them, click here.